Helpdesk is a service for students and staff, offering several kinds of technical and administrative support. In Helpdesk you can report cases and ask questions online to receive help with different matters.
In Helpdesk you can contact IT Support, Service Center and the University Library or get help with matters concerning Student Ladok, the learning platform, access cards or campus facilities. You can also change and see your passwords.
For staff members
If you are employed by the University you can also print class lists or update your presentation in the staff database in Helpdesk.
|Technical issues in Blackboard|
Unfortunately, we have technical problems at the moment that applies to the grading tool. Blackboard is working to solve them as quickly as possible. If you find problems report to the helpdesk as detailed as you can (preferably with a screen shot).
|Problem fixed - Problem with student print system|
Difficulties with login
|New address to Blackboard|
|FINISHED Email (Zimbra) closed|
Due to unexpected technical problems the mail service ( Zimbra / mail.hh.se) is closed. Service is planned to be restored 2019-04-06, 14:00 (Saturday).
|o365 / mail for students - Your password expires today|
In o365 / mail for students, a box will appear that says that the password stops working today. The password will not stop working. This is a default message and we cannot change the text. The message should come up 365 days after you set your password and it would be a good time to change password. You change passwords at https://www.hh.se/helpdesk or https://account.hh.se