If you need IT support, you can report a case through our Helpdesk. If you have questions regarding your studies, you can contact Service Center.
Helpdesk is a service for students and staff, offering several kinds of technical and administrative support. In Helpdesk you can report cases and ask questions online to receive help with different matters.
In Helpdesk you can contact IT Support, Service Center and the University Library or get help with matters concerning Student Ladok, the learning platform, access cards or campus facilities. You can also change and see your passwords.
For staff members
If you are employed by the University you can also print class lists or update your presentation in the staff database in Helpdesk.
|DONE - Internet disruption Varberg|
we are experiencing problems with the internet connection to Varberg. Troubleshooting is ongoing from the supplier's side. Eduroam works as usual.
|Phone help desk|
We are currently experiencing stability problems with our telephone help desk
|Issues with Zoom Video Conferencing|
We are experiencing issues with starting new zoom meetings. Sunet, our supplier, are troubleshooting the problems. We will post updates here as soon as there are any news in the matter. 2020-03-13 16:43 Works again. Zoom has confirmed that the incident was related to an underlying service, affecting all of Europe. 2020-03-13 12:50 Works again since a while back, awaiting final status report from supplier. 2020-03-13 10:50 Investigation ongoing with supplier.
|Service affected, home folders, \\norpin|
Short interrupts in service during this time.
|Minor incident caused down time.|
Today we had a short outage with a few systems. The outage was caused by an automatic battery test in our Datacentre. The IT-department have taken steps to make sure the same problem will not occur again. Should you experience issues with any system please create a ticket with Helpdesk.
Service Center is situated in the glass corridor by our main entrance. At Service Center you can get personal help with matters regarding your studies. If you have IT related questions, you must contact our IT Support through Helpdesk.
Opening hours at Service Center
Visits: Monday to Friday, 10:00–13:00 until further notice
Phone: Monday to Friday, 8:00–16:00
- If you want to collect an exam you can send an email with your name, personal ID number and which exam you want to collect to email@example.com.
- If you need a certificate, please send an email to firstname.lastname@example.org.
- If you have other questions, please call +46 35 16 71 00 or send an email to email@example.com.